Purchase terms and Apex licence Version 2026-10-29-v1 The seller 2E Audio is a brand of Rewired Records. The seller is Stephen Bruce trading as Rewired Records, a sole trader. Business address: 26 Canterbury Road, Redcar, TS10 3QE, United Kingdom. Contact: support@2eaudio.com. Products and price We sell downloadable software and sound content. There is no physical shipment. The product page describes the product, included content, supported formats, requirements and final price. Check compatibility before ordering. Expansions may require a separately purchased instrument; purchasing an expansion does not include that instrument. Prices are in pounds sterling (GBP) and include applicable tax. The product page and checkout show the current one-time price and any applicable offer. Your bank or payment provider may charge for currency conversion. The checkout shows the amount payable before you submit the order. Ordering and delivery Create or sign in to your account, review the product, price and these terms, and complete the payment checkout. You can correct your information before placing the order. The checkout and these terms are in English. We accept the order when we verify successful payment and make the purchased product available in your account. We send a confirmation containing the purchase details, these terms and your digital-delivery acknowledgement. A return to our website does not itself confirm payment. Pending payments receive access after successful verification. Contact support if payment has been taken but access has not appeared. Save your confirmation for your records. Our online checkout supplies digital content immediately after successful payment and requires the separate acknowledgement below. If you do not want immediate supply, contact support before ordering rather than completing that checkout. Apex licence and updates Your Apex licence permits use on two active computers. You may use Apex and its included sounds in your own musical compositions, recordings, performances and commercial music releases without additional royalties to us. You may not redistribute, share or resell the plugin, licence credentials, or bundled raw samples and presets as standalone files or as a competing sound library. This does not prevent distributing your own musical recordings made using Apex. Rights that cannot lawfully be restricted remain unaffected. Internet access is required for activation and periodic licence renewal. A valid activation certificate supports up to 30 days of offline use. Manage active computers from your account and keep your licence credentials secure. Contact support to arrange a licence transfer. All updates to Apex are free for existing Apex customers. Separately listed products are described and priced on their own product pages. Payment methods Checkout displays the methods available for your order. If you select Klarna, eligibility and payment arrangements are determined by Klarna under the terms it presents. Availability varies by customer and location. We do not add a Klarna surcharge. Klarna's assessment is separate from our store; choosing Klarna does not guarantee approval. Cancellation, faults and refunds If a statutory cooling-off period applies, you may cancel during that period unless the right has lawfully ended. For UK consumers, the usual digital-content cancellation period is 14 days from the contract being made. For immediate digital supply we ask for your express consent and acknowledgement that, where applicable, the right to cancel ends when supply begins. We retain that acknowledgement and include it in your confirmation. This does not remove your rights if digital content is faulty, not as described or otherwise fails to meet requirements under applicable consumer law. Contact support so we can investigate and provide the remedy to which you are entitled. Nothing in these terms excludes mandatory consumer rights available in your country. To cancel or request help, email support@2eaudio.com with your account email and order reference if available. You do not need to give a reason when exercising a statutory change-of-mind cancellation right. Where a refund is due, it is processed through the original payment provider; processing times vary. Follow Klarna's instructions about outstanding payments while a refund is being resolved. A successful full refund removes access associated with that purchase. An existing offline activation certificate may remain valid until it expires. Separate complimentary access or other purchased products are not removed by that refund. Optional cancellation form To Rewired Records, 26 Canterbury Road, Redcar, TS10 3QE, United Kingdom; support@2eaudio.com. I give notice that I cancel my contract for the following digital content: ____. Ordered on / order reference: ____. Consumer name: ____. Consumer address: ____. Date: ____. Signature (only if sent on paper): ____. You may send this by email. Using this template is optional and does not restrict other cancellation methods available under applicable law. Support and records Contact support@2eaudio.com for technical, purchase, transfer and privacy queries. The privacy notice at https://2eaudio.com/privacy.html explains how account, order, licensing and support information is used. Marketing consent is optional and separate from purchasing. The terms saved with your order apply to that purchase. Later changes to this website do not replace that saved version. These terms do not require you to give up the protections of mandatory consumer law. Digital-delivery acknowledgement I request immediate supply of the digital content and consent to supply beginning during any cancellation period. I acknowledge that, where applicable, I lose my right to cancel when supply begins. My rights concerning faulty or misdescribed digital content are unaffected.